Continue With Avast Free After Subscription Expires
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New version 20.5.3130, gives message "The following AVG subscriptions are used on this PC":- AVG Antivirus Free. Hi John, We're glad to clarify this for you. This is confusing! Let us attempt to make this process easier, John. OK, I've done that. It asks for a "Activation Code". It isn't required to enter the activation code, John. You can login to your AVG My Account & then restart the computer once to check the subscription status. OK, done that. We regret the inconvenience caused, John. We'd like to reassure you that the AVG Antivirus Free will function without validity. OK, but why is it showing under Menu/Subscription "Expires 11th July 1 day left? We'll certainly look into this clarify it for you. Please share us the screenshot of your "My Subscriptions" page, so that we can check and assist you further. to take a screenshot. This is the shot:- Thank you for providing the screenshot. Hi @Midhun Aloor, I think you mean not validated because no validity doesn't mean what you think it does. In this specific scenario, no validity means the app is no longer reliable. Not validated means you don't have to buy an activation code. Hello Tiffany. Is this intentionally confusing? Why have an expiry date at all if it has no meaning and just annoys users with pop-up messages? Is it to trick people into paying when they don't really need to? Hello Annihilannic, We're sorry for the inconvenience caused. We'll look into this further. Kindly click on the "Ask the community" button to create a new post. This is confusing that some app tells you it is expiring and then it works after that time too. Anyway, I would purchase the paid version but it's pricy vs other AVs. Hello Amir, We are sorry for the inconvenience caused to you. @Annihilannic None In my experience it is thought out, implemented, worded and intentionally left this way to make anyone who reads it pay AVG money. Today is August 16th 2022 and every single one of the 6 user profiles on my computer it given the exact same box about the antivirus free version has been expired. This program is installed for a computer which meas it goes for all users. My the Administrator who can install stuff - if it pleases me to do so - and all the other accounts who cannot and do not have a credits to their name. It is just part of the modern form of software harassment that a computer user endures. -Mikkel Breiler Hi Mikkel, This isn't the experience we want you to have. We'd like to look into this & clarify. That makes no sense at all, since we're all discussing the same issue here. Hello Annihilannic, We're sorry for the inconvenience caused. Kindly click on the "Ask the community" button to create a new post. Hello all, my name is Jovana and I'm with AVG senior support. Sorry for the delay. I apologize for any confusion, and I will do my best to clarify and assist. Since last July's update, our free software has had a 12-month validity period. This is a common practice in the industry, and it was implemented as part of a larger change in our licensing systems. However, once the Free version expires, there is no need to reinstall the software; instead, simply reactivate it as follows: Open AVG AntiVirus FREE and go to ☰ Menu ▸ My Subscription. There is also a dedicated support page with additional screenshots that explains everything in more detail: Activating AVG AntiVirus FREE on Windows (https://support.avg.com/SupportArticleView?l=en&urlname=Activate-AVG-AntiVirus-Free#:~:text=Open%20AVG%20AntiVirus%20FREE%20and,in%20the%20AntiVirus%20FREE%20column.) Nonetheless, I understand how this has affected each of you, and your comments are greatly appreciated. I'll certainly share it with the team so that we can continue to work on future improvements. Thank you for understanding. Dismiss
John Clark AVG Free Version Ending??
Expires July 11th 2020!
Does this mean that the free version is ending?
Dinesh Krishnan(Avast)
The latest version(20.5) has included the expiry date in AVG Free Antivirus subscription section too.
You'll be able to use the free version without any validity. Once the existing validity expires, you can reinstall & the subscription will show that it is prolonged to an annual subscription (365 days).
For further queries, feel free to write back to us.
John Clark
Why is my version, that I only recently installed, now to be deleted?
It says "Subscription will end on Jluy 11th.
Will I get informed that AVG has been deleted at this time?
Would it be best to reinstall now?
Dinesh Krishnan(Avast)
If you've recently installed the program on your computer, then please try logging in to your AVG account through the program to check if it helps.
(Open AVG Free Antivirus - Menu - My subscriptions - Login to AVG My Account).
John Clark
Where do i find this?
Dinesh Krishnan(Avast)
John Clark
Still says my Subscription ends on July 11th ie Tomorrow.
Please I need help.
Does this mean my AVG system will not be available after tomorrow?
How do I get AVG Free working after tomorrow?
Midhun Aloor(Avast)
We request you to monitor the situation and please get back to us if your AVG Antivirus Free doesn't work after tomorrow.
Thanks in advance.
John Clark
Is this a error/problem with new release?
Midhun Aloor(Avast)
Refer to this
Thanks in advance.
John Clark
Balasubramanian S(Avast)
By default, a random expiry date would appear for AVG Antivirus free on 'my subscriptions' window that you see.
However, it will not affect the functionality of the free version.
Please log out from 'my subscriptions' window and monitor the status.
Tiffany Van De Wetering
Avinash(Avast)
Midhun meant to say the AVG free will work even after the expiry date.
If you have any further queries, let us know.
Annihilannic None
Nisha Sivakumar(Avast)
Please write back to us in your own/new post, so that we can access your email address & send you an email with further instructions.
Then, type in your topic, issue description & proceed with posting your query.
Thank you for understanding.
Amir Mousavi
Sreenu Yadavalli(Avast)
We would suggest you to check whether the paid version of AVG program is activated or not.
If not, please enter the activation code and then activate it.
You can also contact our AVG billing & sales team using this link: https://support.avg.com/support_sales_chat?l=en and they will help you to purchase AVG products at best offer price.
Thank you.
M B
"Is this intentionally confusing? Why have an expiry date at all if it has no meaning and just annoys users with pop-up messages? Is it to trick people into paying when they don't really need to?"
Dinesh Krishnan(Avast)
Please write back to us in your own post, to keep the conversation in a single thread.
Thank you in advance!
Annihilannic None
Sreenu Yadavalli(Avast)
We'll look into this further.
Please write back to us in your own/new post, so that we can access your email address & send you an email with further instructions.
Then, type in your topic, issue description & proceed with posting your query.
Thank you for understanding.
Jovana Petkovic(Avast)
On the My Subscriptions screen, click Upgrade now next to AVG AntiVirus FREE.
Click Continue with free (or Select) in the AntiVirus FREE columnYou need to sign in to do that.
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Source: https://support.avg.com/answers?id=9060N000000ga7ZQAQ
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